Frequently Asked Questions

We understand that visiting the vet can come with questions or concerns. Below are answers to some of the most common questions we receive at Sorell Veterinary Centre. If you don’t find what you’re looking for, our friendly team is always happy to help.
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When should I visit the vet?

You know your pet better than anyone, so trust your instincts. If you feel something isn’t right, it’s always best to have your pet checked.

Common signs of illness include vomiting, diarrhoea, loss of appetite, lethargy or changes in behaviour. Urgent problems may include difficulty breathing, choking, seizures, a swollen abdomen, collapse or signs of pain or distress.

If you’re ever unsure, we recommend booking an appointment, even if it’s just for peace of mind.

What should I do in an after-hours emergency?

If your pet needs urgent care outside our opening hours, please contact:

Animal Emergency Service (AES)
📞 1300 302 912
📍 Corner of Chesterman Street & Derwent Park Road, Moonah

AES provides 24-hour emergency and critical care services.

Animal Emergency Service Hobart

Why are other pets being seen before mine?
Emergency cases are prioritised and may need immediate attention from our veterinarians. If this happens, we appreciate your patience.

If you’re concerned about your pet while waiting, please speak with our reception team and we’ll do our best to assist.

What if I can’t afford treatment?
All pets examined by a veterinarian incur a consultation fee. Any additional diagnostics, treatments or hospitalisation, along with associated costs, will be discussed during your appointment.

If you have financial concerns, please raise them with your veterinarian early so we can discuss suitable options. VetPay payment plans are available for approved applicants, and our team can assist with the application process.

Why does veterinary care cost what it does?
Unlike human healthcare, veterinary care is not subsidised by government funding. Fees reflect the cost of highly trained staff, modern facilities, advanced diagnostic equipment and medications needed to provide high-quality care.

Our clinic is equipped to manage a wide range of cases in-house, including surgery, imaging, laboratory testing, intensive care and emergency treatment.

What are some common costs?
  • Consultation: $109

Dog Castration:

  • 0 – 10kg: $440
  • 10 – 20kg: $490
  • 20 – 30kg: $570
  • Over 30kg: $600

Dog Spey:

  • 0 – 10kg: $530
  • 10 – 20kg: $590
  • 20 – 30kg: $690
  • Over 30kg: $730

Cat Castration:

  • $190

Cat Spey:

  • $350

Vaccinations:

  • Adult Dog: $140
  • Cat F3: $136
  • Dog and Cat Scale and Polish from: $900
What is your cancellation policy?
Appointments are by booking only. Please arrive on time, as late arrivals may need to be rescheduled.

If you need to change or cancel your appointment, we kindly ask for at least 24 hours’ notice. Missed appointments without notice are tracked, and repeated non-attendance may result in discharge from the clinic.

We appreciate your understanding, as missed appointments prevent other pets from being seen.

Sorell Vet Centre - FAQ - Frequently Asked Questions

We’re Here for You and Your Pets

Keep your pet happy and healthy and book your visit online anytime.

Have questions before booking? Contact us or give the team a call on (03) 6269 2323.